Privacy Policy

We value your privacy

Our . Policy

Last Updated: 1 / November / 2024

Group Piex Limited is committed to protecting the privacy and security of our website visitors, clients and partners. This privacy policy explains how we collect, use and safeguard your personal data, as well as your rights regarding that information. By using our website or services, you consent to the collection and use of your information as outlined in this policy.

1. Personal Data Collection
We collect personal data to verify company details, respond to inquiries and provide services effectively. The personal data we collect may include:

  • Names, email addresses, phone numbers and business details.
  • Information provided via contact forms, newsletter sign-ups, or inquiries.
  • Payment information, which is handled directly by Stripe; we do not process or store sensitive payment details.

2. Purpose of Data Collection
We collect personal data for the following reasons:

  • To process orders and provide our services.
  • To communicate with clients regarding their services and projects.
  • To send newsletters, if you opt in.
  • To respond to inquiries submitted through our website.

We currently do not collect analytics data, although third-party services such as Stripe may collect data related to payment processing. If we add analytics in the future, we will update this policy accordingly.

3. Legal Basis for Processing
The personal data we collect is processed on the following legal grounds:

  • User Consent: When you subscribe to our services or newsletters.
  • Contract Performance: To fulfill our obligations when providing services.
  • Legal Obligation: To maintain business records and comply with UK law.

4. Data Sharing
We do not share personal data with third parties for marketing purposes. However, your personal data may be shared in the following cases:

  • Payment Processors: Payment details are handled by Stripe, which processes all sensitive payment data.
  • Third-Party Mailing Services: For newsletters, we may use third-party providers to manage our mailing lists and campaigns, only if you opt-in.

5. Data Storage and Retention
We store personal data securely on cloud servers and in secure databases. This includes data held for accounting purposes. We retain personal data only as long as necessary for the purposes outlined in this policy, or as required by law. Some data, such as accounting records, may be retained longer to comply with legal requirements.

6. User Rights
You have the right to:

  • Access the personal data we hold about you.
  • Update your personal data or request corrections.
  • Request Deletion of your personal data, except for data we are required to keep for legal reasons.

To unsubscribe from newsletters or request deletion of your data, contact us directly at Hello@020326gpremote.sushaigrade.com. Data required for business records (such as financial data) will be retained as required by UK law.

7. Cookies and Tracking

We use Matomo, a privacy friendly analytics tool, to track visitors on our website for the purpose of improving user experience. We have implemented the following measures to help maintain user privacy:

Anonymise Tracking Data: We anonymise visitor data, making personal identification not possible.
No Cookies for Tracking: We have configured Matomo to track users without the use of cookies. This means that no cookies are placed on your device and Matomo ignores all tracking cookies on the server side.
IP Address Anonymisation: Visitors’ IP addresses are anonymised in our analytics data, further protecting individual privacy.
Referrer Data: We record whether visitors arrived at our website directly, via a search engine or through another source. This helps us understand how users are finding us.

In addition, we may include tracking codes in links shared via email. These tracking codes allow us to monitor which marketing campaigns or emails successfully directed visitors to our website. This data is anonymised and only used to assess the effectiveness of our marketing efforts, without identifying individual users.

User Consent and Cookie Policy
Since we do not use cookies for tracking purposes, we do not require an opt-in or opt-out consent banner. However, by continuing to use our website or clicking on links contained in our emails, you acknowledge and accept our privacy policy, including the use of Matomo for anonymised analytics. If you do not agree with this policy, we advise that you discontinue using our website or refrain from clicking email links.

Legal
Our use of Matomo in a no-cookie tracking setup complies with GDPR requirements for user privacy. However, visitors are encouraged to review this policy and make informed decisions about their use of our site.

8. Data Security
We take data security seriously and have implemented measures to protect your personal information:

  • Personal data is stored on secure, encrypted servers.
  • Our systems and servers are regularly maintained to prevent unauthorised access.
  • In the event of a data breach, we will notify affected individuals and take necessary action to address vulnerabilities.

9. Data Breach Policy
In the event of a data breach, Group Piex Limited will:

  • Investigate and assess the breach promptly.
  • Notify affected individuals in accordance with regulatory requirements.
  • Take all necessary steps to mitigate the breach and address any vulnerabilities.

10. Children’s Privacy
Our services are not directed to individuals under the age of 16 and we do not knowingly collect personal data from minors. Our focus is on businesses and professional entities.

11. Third-Party Links
Our website may contain links to third-party sites or services. We are not responsible for the privacy policies or content of those external sites. We encourage users to review the privacy policies of any third-party sites they visit.

12. Updates to Privacy Policy
We reserve the right to update this privacy policy as needed to reflect changes in our practices or applicable laws. Changes to the policy will be posted on this page and the “Last Updated” date will be revised accordingly. We encourage users to review this policy periodically.

13. Contact Information
For any questions, concerns or requests related to this privacy policy or your personal data, please contact us at:

Group Piex Limited
Office 2616
37 Westminster Buildings
Theatre Square
Nottingham, NG1 6LG
Company number: 12364568
Email: Hello@020326gpremote.sushaigrade.com